Privacy Policy

Al Mihad Training Center ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our programmes.

1. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, nationality.
• Enrolment information — course preferences, payment details, academic background.
• Technical data — IP address, browser type, pages visited, time spent on pages.
• Communications — messages sent to us via contact forms, WhatsApp, or email.

2. How We Use Your Information

We use the information we collect to:

• Process course registrations and enrolments.
• Send course schedules, updates, and relevant notifications.
• Respond to enquiries and provide customer support.
• Improve our website, programmes, and services.
• Comply with legal obligations in the UAE.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information where required by UAE law or regulatory authorities.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse web traffic and remember your preferences. You may choose to disable cookies through your browser settings, though this may affect certain features of the website.

6. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enrolment records are typically retained for a minimum of five years.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@almihadtraining.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: